VELA is suitable for all industries requiring effective collaboration, communication, and security.

VELA is accessible globally, while Callout is currently accessible in over 40 countries, with ongoing plans for further expansion.

VELA is suitable for businesses of any size that prioritize data security and efficient communication.

VELA can be installed through the Apple App Store or Google Play Store. Additionally, users can access VELA through our web client.

Indeed, registration within the app is necessary to unlock its full functionality. The only exception for non-VELA users to access the system is through an invitation to a video conference by a VELA user moderator.

For enhanced security, clients are encouraged to independently manage and access their data. VELA offers the flexibility for businesses to host the platform either on their organizations premises or within their private cloud.

VELA cannot access clients' business data without explicit permission.

 VELA Tracks are group chat rooms for two or more users, intended to facilitate collaboration among key contributors in specific projects, tasks, or departments.

All messages in VELA are end-to-end encrypted, ensuring maximum security and privacy.

 Whether in Chats or Tracks, users have the option to share photos, videos, audios, documents, locations, and contacts through the "paper pin" icon located at the bottom right of the app.

You can install VELA through the Apple App Store, or Google Play Store. Alterntaively, you can also use VELA through our web client

In both Chats and Tracks, users can share photos, videos, audios, documents, locations, and contacts using the 'paper pin' icon at the bottom right of the app.

Vfolders centralize communications, shared data, and attachments, securely archiving them for future audits by system administrators, ensuring comprehensive information accountability.

Yes, messages synchronize between the desktop and mobile applications upon app launch and login.

 VELA places a high emphasis on client data privacy, urging them to host the platform and store data on their private servers or private cloud. This, along with advanced security measures such as state-of-the-art encryption and multifactor authentication, strengthens the security of VELA and user information.

Is multifactor authentication enabled for the VELA application?

 Yes, VELA utilizes multifactor authentication for heightened security.

Yes, MDM can be utilized to deploy the VELA application on users' devices.

VELA advocates for client ownership of data, allowing them to host and store data on their on-premises servers or within their private cloud.

 To join a video conference meeting, click on the link provided by the moderator or use the 'Join' button in the mobile application.

To schedule video conferences, visit meet.vela.business. The link will prompt you to provide your client ID, username, and password.

 Non-VELA users can be invited by the moderator during the meeting scheduling process.

Users can initiate screen sharing by clicking on the 'screen share' button located on the toolbar at the bottom of their screen.

Access the screen recording feature by clicking the three dots on the toolbar, then selecting the screen record button. Choose between recording audio only, video only, or both. You will also be prompted to specify the location for saving recordings.

You can download meeting information to external calendars, such as Google or Outlook calendar.

Users can manage their bandwidth consumption by adjusting a bar from best performance to best quality during the meeting.

To initiate breakout rooms, the moderator should click the Participants tab located in the toolbar at the bottom of the screen.

  Audio calls can be initiated in two ways:
1. VELA to VELA account: Initiate a call by selecting the desired contact from your VELA account.
2. VELA account to GSM call: Enter the recipient's phone number in the designated field and initiate the call. The recipient will receive a regular phone call.

Initiate video calls through the desktop or mobile application by clicking the "Video Call" button in the top left corner of the user's profile. Alternatively, initiate video calls from the browser using the following link: [add the link].

 All video and audio calls are protected by end-to-end encryption.

Authorized users may access VELA remotely, adhering to the organization's established policies.